Resume

Education

Actuarial Science Capstone Student | UW–Madison
May 2025

Bachelor of Science in Statistics | North Carolina State University
May 2019

Work Experience

Data Analyst | Vane Agricultural Insurance
Jan 2025 – Present

Student Assistant | Universities of Wisconsin, Risk Management
Mar 2024 – Dec 2024

  • Create and process claims for worker’s compensation reports, including claim forms and payments
  • Prepare and organize claims data for storage in physical and electronic formats
  • Support a Construction, Occupancy, Protection, Exposure (COPE) project for UW system campuses
  • Identify and resolve UW system campus building location data inconsistencies
  • Measure campus elevations and conduct flood risk analyses
  • Perform data merging on campus building data and valuation information in Excel

Bilingual Specialist (Korean) | Humana
Aug 2020 – Oct 2023

  • Provide optimal insurance information and system technical support to customers
  • Facilitate medical premium billing and medical copayment or coinsurance
  • Correct or transfer claims
  • Explain drug tiers precisely and clearly
  • Interpret and translate English to Korean as needed

    Volunteer Experience

    Web Administrator | Saint Ha-Sang Paul Jung Catholic Church (www.spjcc.org)
    Feb 2020 – Present

    • Designed the Website using XE to meet the needs of the church. The program is free, and made by a Korean company, so users are familiar with its navigation style
    • Maintain the website, including backups, updates, and permissions

    Development

    • 2023: User Experience for Non-Designers | LinkedIn
    • 2020: IT Fundamental + | CompTIA
    • 2020: Professional Skills: Interpersonal Skills | IBM
    • 2019: Coursera R Programming Certification | Johns Hopkins University

    Skills

    • Digital Tools: HTML/CSS, JavaScript, WordPress/CMS, Adobe XD, Figma, SQL, R, SAS, Tableau, MS office, Agile, FileZilla, GitHub
    • Languages: English, Korean: can read, speak and write; can adjust level of formality